Terms and Conditions
Schedule, Deposit, Final payment, and Pricing: A non-refundable deposit is required at the time reservations are requested.The balance of the total cost is due no later than 90 days prior to travel. Final payment received less than 90 days prior to the departuredate will be assessed a late penalty of $50 per person. If final payment is still not received 75 days before departure, all arrangements willbe cancelled with no refund and remaining group members will be responsible for covering your share of any fixed costs. Reservationscover ground arrangements only, airfares are not included. Final pricing is subject to exchange rate fluctuation unless the guaranteed USDollar pricing option is chosen. Client/traveler acknowledges the existence of volcanos in Iceland and elsewhere and that many travelinsurance programs will not cover cancellation due to volcanic ash flight disruption, and assumes the risk in this regard.
Guaranteed USD Pricing option: An additional fee of $25.00 (tour price under $3000) or $50.00 (tour price over $3000) is required ifthe guaranteed USD pricing option is chosen. In case of cancellation, client/traveler is responsible for any loss resulting from the differencebetween the exchange rate on the date of booking and the exchange rate on the date of cancellation applied to the final payment balancethat would have been due had the exchange rate not changed, in addition to lost tour deposits. For example, if the final payment due is$2,000.00 and the exchange rate on the date of booking is $1.50, and the exchange rate on the date of cancellation is $1.40, this wouldresult in a loss of $133.33. Client/traveler authorizes this loss to be processed on their credit card provided. Hidden Links Inc. shall not beresponsible for any foreign exchange company’s or any entity’s breach of contract, intentional or negligent actions, omissions, or any otherinstance which results in non-fulfillment of the guaranteed pricing option. Client/traveler agrees that they have read and understand theterms of and conditions of the guaranteed pricing option and agrees to the choice made by the Lead Group Member on behalf of the group.Choice defaults to “no” if not specified by the lead group member.
Flights: Flights are not included in your tour price and all flight reservations must be made directly by Client/Traveler. Hidden Links Inc.advises that you do not purchase your airline tickets until you have been notified that all reservations have been confirmed, and alsorecommends direct flights to your destination of choice rather than connecting. Client/Traveler acknowledges these recommendations fromHidden Links, Inc.
Cancellations: Notification of cancellation must be given in writing to Hidden Links, Inc. All payments are nonrefundable. No refundswill be given for any unused tour portions. For air travel, applicable airline penalties will apply. Hidden Links, Inc. reserves the right todecline any substitute for any reason. Substitutes are subject to the approval of the individual golf clubs. Travel Insurance can bepurchased through Hidden Links via Travel Guard Int’l., client/traveler acknowledges that this has been offered and recommended. Client/traveler can purchase any travel insurance program they wish, or none at all. Travel Guard Int’l is not affiliated with Hidden Links, Inc.
Group Reductions: A reduction in group members leaves remaining members subject to covering additional fixed costs, for example asingle room supplement, a charge for having fewer people in the chosen transportation (motorcoach divided 7 ways instead of 8 forexample), etc. Fixed cost tour elements cannot be cancelled within 60 days of departure. Lost deposits for those cancelling cover only golfand accommodations. Late or non-paying group members are subject to cancellation of their individual arrangements with no refund ofdeposits, leaving other group members subject to covering additional fixed costs from the reduction.
Documentation: For U.S. or Canadian citizens, a current passport is required for travel to the United Kingdom and Ireland. All driversmust be over 21 years of age (over 25 on certain groups of vehicles) and have a valid driver’s license. In Ireland there is a maximumdriving age of 74 years (65 on certain groups of vehicles). Client/Traveler assumes responsibility for possessing proper documentation toenter the destination country.
Accommodations: Accommodations on your tour generally have afternoon check-in times and client/traveler acknowledges that arrivalat a particular accommodation before check-in time may mean that the room will not be ready. Some accommodations especially at theguesthouse/B&B level do not have phones in rooms, 24-hour receptions, elevators, bars, or restaurants and many rooms/beds will besmaller than a comparably-rated hotel in the USA or Canada. Client/Traveler acknowledges that these points have been advised and thatHidden Links, Inc. recommends upgrading to four-or-five-star hotel should any of the above amenities be desired.
Motorcoaches: For tours that include a motorcoach and/or personal driver, note that these vehicles are non smoking. Client/Traveleragrees to abide by any restrictions on driver hours that are necessary to comply with local laws and regulations.
Changes: Any changes made after the deposit has been received and confirmation given will be charged an administrative fee of $15 perperson per change. No changes are permitted less than 60 days prior to travel. All changes are also subject to supplier change fees (i.e.lost deposits made to golf courses, accommodations, and/or transportation providers). Name changes can be accepted or declined by theclubs at their discretion, and new green fees or deposits may be required. No refunds will be given for green fees or deposits lost.
Handicaps: Some golf courses require visitors to be members of a recognized golf club, to hold an official handicap, have handicapsbelow a certain level, and present an official handicap card prior to play. Hidden Links, Inc. is not responsible for clients/travelers beingrefused golf if they do not meet these requirements.
Advance bookings: Hidden Links Inc. will make golf requests to each club at the time of booking even if their respective diaries are notyet open and fixture lists not yet finalized for a given year. Allocation of starting times will vary by date according to individual club policy,and nonrefundable deposits may be paid to some clubs before all of the starting times are in. Client/Traveler authorizes Hidden Links, Inc.to pay all required deposits on client/traveler’s behalf upon receipt of starting times, and acknowledges that may not be possible to wait untilthe entire schedule is confirmed before paying off these deposits. Client/Traveler assumes risks of certain clubs ending up not beingavailable and in these instances, Hidden Links, Inc. will either rearrange the schedule to accommodate that club or choose an alternative.Hidden Links, Inc. will try to accommodate but cannot guarantee requests either for or against general or specific times of day for startingtimes and reserves the right to change the order of courses as needed to avoid course closures or closeouts. If a specific request is notmade, Hidden Links, Inc. will use its discretion to book the “best starting time still available” at each club, taking into account wakeup times,breakfast, warm-ups, fixtures/events, travel to/from, sunrise/sunset, etc. Accommodations may be changed if a starting time is early AM.
St. Andrews and other Direct Payments: Payments for St. Andrews Old Course rounds obtained via the ballot/lottery orwalkup will be made directly by the day of play, and deducted from final payment due to Hidden Links, Inc. Payments for rounds via the St. Andrews Links directapplication process will be made directly by clients per the policies of St. Andrews Links and deducted from payment due to Hidden Links, Inc. Payments for someadvance tee times may be made by clients directly to the source of the tee time and in that case the payment will be deducted from the final payment due to HiddenLinks, Inc. St. Andrews Old Course rounds via the direct request application, ballot/ lottery, or walkup are not guaranteed, client/traveler agrees to hold HiddenLinks, Inc. harmless if access is not obtained.Andrews and other Direct Payments: Payments for St. Andrews Old Course rounds obtained via the ballot/lottery or walkup will be made directly by the day of play, and deducted from final payment due to Hidden Links, Inc. Payments for rounds via the St. Andrews Links direct application process will be made directly by clients per the policies of St. Andrews Links and deducted from payment due to Hidden Links, Inc. Payments for some advance tee times may be made by clients directly to the source of the tee time and in that case the payment will be deducted from the final payment due to Hidden Links, Inc. St. Andrews Old Course rounds via the direct request application, ballot/ lottery, or walkup are not guaranteed, client/traveler agrees to hold Hidden Links, Inc. harmless if access is not obtained.
Caddies and carts: Caddies and carts cannot be guaranteed by Hidden Links, Inc. Golf Clubs make every effort to secure caddies forour clients, but these caddies are not employed by either the clubs or Hidden Links, Inc. Chances of obtaining a caddie are greater atcertain courses than others. In general, the demand for caddies exceeds availability. If caddies are obtained, the caddy master will informyou of the caddy fees and tipping policy. During the summer months, bag carriers (students not as skilled as regular caddies) aresometimes available. If so, they will be booked when caddies are not available. In the event neither caddies nor bag carriers are available,most clubs have pull carts (trolleys) available for hire, subject to availability. Client/Traveler agrees to be prepared to carry his or her ownbag in the event none of the above are available. Certain golf clubs may have electric carts (buggies) available for hire. Hidden Links, Inc.will make every effort to reserve one in advance when requested, but availability is not guaranteed and client/traveler agrees to be preparedto carry own bag. Caddies may be required at Muirfield even if not requested, at St. Andrews they are assigned 5 minutes prior to play.Caddies and carts must be requested at the time of booking. Golf clubs generally will require payment for requested caddies if turned downby client/traveler on the day of play, client/traveler agrees to hold Hidden Links, Inc. harmless in that situation.
Responsibility: Hidden Links, Inc. is acting as a mere agent for suppliers in selling travel-related accepting services, or in acceptingreservations or bookings for services that are not directly supplied by Hidden Links, Inc. (such as air and ground transportation, golf startingtimes, hotel accommodations, meals, tours, cruises, etc.). Hidden Links, therefore, shall not be responsible for breach of contract, failure tocomply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part ofsuch suppliers, which result in denial of services booked and paid for, or any loss, damage, delay, inconvenience or injury to clients/travelers or client/travelers’ companions or group members. Hidden Links, Inc. does not guarantee availability of specific accommodationsand reserves the right to choose alternate accommodations as needed. Hidden Links, Inc. does not guarantee suppliers’ handling ofbaggage or other personal effects. Hidden Links, Inc. shall not be responsible for any injuries, damages, or losses caused to any client/traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws,climatic conditions, abnormal conditions or developments, act of God, volcano, or any other actions, omissions, or conditions outsideHidden Links, Inc.’s control. Client/Traveler assumes complete and full responsibility for, and hereby releases Hidden Links, Inc. from, anyduty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety andsecurity conditions of such destinations, during the length of the proposed travel. For information concerning possible dangers atinternational destinations, contact the Travel Advisory Section of the U. S. State Department, (202) 647-5225, or access the StateDepartment’s on-line travel advisory service (www.state.gov/travel information/travel warnings). For medical information, call the U. S.Centers for Disease Control (CDC), (404) 332-4559 or log on to www.cdc.gov./travel. By embarking upon his/her travel, the client/travelervoluntarily assumes all risks involved in such travel, whether expected or unexpected. Client/Traveler is hereby warned of the above risksas well as possible travel industry bankruptcies and medical and climatic disruptions, and the possibility client/traveler may be unable totravel as scheduled because of personal emergency. Client/Traveler is advised to obtain appropriate insurance coverage against theserisks, information is available through Hidden Links, Inc. regarding purchasing travel insurance, and client/traveler acknowledges receipt ofthis information. Should client/traveler purchase travel insurance, Hidden Links, Inc. is not responsible should reason for cancellation not becovered by such insurance. Client/Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute consent to theabove and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members. Client/Traveleragrees to abide by the specified payment, cancellation, tour changes, and group reduction policies of Hidden Links, Inc. in this agreementand otherwise agrees to cover any legal costs of Hidden Links, Inc. that arise. Hidden Links, Inc. reserves the right to require finalpayments be made via American Express, or via check or wire transfer only, and at Hidden Links, Inc’s sole discretion. Hidden Links, Inc. isnot responsible for disruptions of any kind stemming from computer-related problems, weather, volcano, or carrier or supplier logisticalproblems. Hidden Links, Inc. reserves the right to cancel a tour. In the event of such, Hidden Links, Inc. will make a full refund of allpayments received from clients/travelers. This refund will be the full extent of Hidden Links, Inc’s. obligation and liability. This contract isgoverned by the laws of the State of Georgia.
Client/Traveler confirms that he/she has read, understands, and accepts the Terms & Conditions for his or herself and any other clients/travelers that he/she will be paying for. Client/Traveler confirms understanding that allpayments are nonrefundable even in situations out of his or her control such as the Iceland volcano eruption.Client/Traveler confirms that travel insurance has been offered and recommended and that it is client/traveler’ssole responsibility to ensure that he/she is covered.